Orders cannot be cancelled in any circumstances once it is placed.
We do not provide refund/Exchange if there is any damage during the transit.
Any ordered item that may have been damage or has some defect or sent any incorrect item in shipment will be replaced or refund will be provided.
In case of refund/return/exchange claims proper unboxingvideo will be required by the customer within 24 – 48 hours of receiving the product. Tempered or edited video will not be entertained.
Customer must notify the issue to us at [email protected] or on our tollfree number +918368802836.
Fashion Alley reserves all the rights to cancel the order if the product is not available, in such cases, actions will be taken as per the refund policy.